OVERVIEW
Send the items to us within 30 days of delivery.
Simply fill out the Return Form enclosed in your parcel & send it back with your items.
Take the parcel to a local post office or courier and pay for postage to have the parcel sent to us.
We accept returns, on full-priced items or items discounted by less than 25% (including discount codes), for a refund within 14 calendar days from the date you receive your order as evidenced by the courier's tracking information
We accept returns for store credit, for items discounted by 25% or more (including discount codes) up to 30 calendar days from the date you receive your order as evidenced by the courier's tracking information
Any orders purchased with store credit is not eligible for return or exchange
You can return anything, except for swimwear for hygiene reasons, accessories and final-sale items (warehouse sale items included).
Return address:
Shenzhen,Luohu, Jiabin Road, City Square Tower E Room 1011.
Postal Code:518001,
China
Shipping fees will not be refunded.
Refund or store credit will be issued in 3 to 4 weeks once delivered to us.
Email us to exchange.
Please read T&Cs below.
TERMS & CONDITIONS
We encourage customers to carefully read our Returns Policy and to please make sure all the items are eligible for return to avoid disappointment.
We accept returns, on full-priced items or items discounted by less than 25% (including discount codes), for a refund within 14 calendar days from the date you receive your order as evidenced by the courier's tracking information
We accept returns for store credit, for items discounted by 25% or more (including discount codes) up to 30 calendar days from the date you receive your order as evidenced by the courier's tracking information
Refunds or store credit will be issued within 30 days from the date we receive your return at one of our returns addresses.
You have 30 days from the date you receive your parcel to initiate and return your item(s) for a refund or store credit. Any returns not made within this window will be rejected.
We provide a refund to your original payment method for all full-priced items.
Exchanges are provided through store credit for eligible items only.
We do not provide a returns label or pay for returns shipping.
We strictly do not accept returns or exchanges for the following items: (1) accessories, (2) bodysuits, (3) Final Sale items, (4) Custom items and (5) swimwear.
Items must be in their brand-new, unused condition with their original tags and packaging. Any items that have been worn, damaged, washed or altered in any way will be rejected.
Items returned to us that are not eligible for a refund or store credit will be discarded or sent back to you at your own expense.
We do not accept packages returned on a cash-on-delivery basis or packages requiring additional payment.
All items purchased with a gift card or store credit are not eligible for return. Gift cards purchased and store credit issued by Goodnight Macaroon cannot be exchanged or refunded.
All shipping charges and governmental taxes are non-refundable.
Shipping fees will not be refunded for un-deliverable orders. We may charge additional fees to cover any costs incurred.
We offer store credit for the price difference between the purchase price and the sale price, if the order was placed 24 hours before the sale.
Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed.
The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.
