Off the Shoulder Ball Gown Prom Dress

To place an order with custom sizing, follow these steps:

1. Look for the "custom size" or "made to measure" option on the product page. This may be listed as a separate option or as a box to check.

2. Click on the option and enter your measurements in the appropriate fields. These may include bust, waist, hips, and height.

3. Double-check your measurements to make sure they are accurate. Some retailers may provide a guide on how to measure for the specific garment.

4. Add the item to your cart and proceed to checkout.

5. Before submitting your order, review the custom sizing information to ensure your measurements have been entered correctly.

6. Complete the checkout process and wait for your custom-sized garment to be made and shipped. Be aware that custom orders may take longer to produce than standard-sized items.

If you have any questions along the way, send us an email after order placed or chat with us online.

You will receive your order depends on the shipping method selected as estimated delivery date on check out page.

Shipping Info for Custom or Wedding Items
Tailoring Time: 5-7 days
Shipping Time: 5-14 days

The estimated delivery date is based on your purchase date, the recipient's location, the seller's processing time and location, and the shipping carrier. Other factors—like placing an order on a weekend or a holiday—may end up pushing the arrival of your item beyond the estimated delivery date. It's our hope that your item gets where it's going as soon as possible, but given the factors involved, this is only an estimate.

There could be several reasons why shipping takes a long time:

1. Distance - If the package is being shipped from a warehouse located far from your city, it may take a longer time for it to arrive at the destination.

2. Customs Clearance - If the package is being shipped internationally, it may take extra time to clear customs and meet all the import regulations. Buyer is responsible for all import taxes.

3. Shipping Method - Choosing a cheaper shipping option could result in a longer delivery time. Faster shipping methods like express shipping may cost more but will get the package to you sooner. Delays due to customs are beyond our control.

4. Inventory Availability - If the item you're ordering is out of stock or on backorder, it may take longer to arrive because it needs to be restocked before shipping.

5. Peak Season - During holidays or other peak shopping seasons, shipping companies may experience a high volume of packages, causing delays in del

1. Make sure to keep the original packaing and tags intact for items you wish to return or exchange.

2. Check the return and exchange policy of the website before making a purchase.

3. Send the items to us within 30 days of delivery.

4. Some items may not be eligible for returns or exchanges, such as custom made or items that have been opened or used.

5. If you want to exchange an item, make sure to know the correct size, color, or style you want before making the exchnge.

6. You may need to provide a proof of purchase, such as a receipt or orer confirmation, to process a return or exchange.

7. If you are shipping a return or exchange, make sure to use a trackable shipping method and follow our sinstructions for returning the item.

Remember that return and exchange poicies can vary by store or website, so it's always a good idea to double-check the specific rules before making a purchase or requesting a return or exchange.

It is better to wash by hand and cold water.
Also I recommend pass over the draw the Iron (put a cloth on the top of the drawing)

Clothing without drawing paint, can be washed normally.
By hand with not very warm water.
Washing machine: in a program in not more than 40º